Logo GoToMakeover

User Privacy Policy

Last updated: August 30, 2025

1. Collection and Use of Personal Information

GoToMakeover.com collects user’s personal details such as name, address, email address, phone number, etc. This information is not shared with any third party. It is only shared with our partner outlets, parlors, and salons to ensure booking information is available and services are provided on time without inconvenience to the user.

2. Use of Cookies and Tracking Technologies

Currently, GoToMakeover.com does not use cookies or other tracking technologies. However, in the future, such technologies may be used for the benefit of customers. All rights in this regard remain with GoToMakeover.

3. Third-Party Links and Services

GoToMakeover does not provide third-party links or services to users except through partner outlets, parlors, and salons. If required in the future, GoToMakeover reserves the right to include such services.

4. Security Measures and Data Protection

User and partner outlet information is kept safe and secure. Data is not shared with third parties, except for essential basic information required by partner outlets to provide services to users.

5. Users’ and Partners’ Rights

Users and partners can view and edit their information at any time. They may also contact GoToMakeover via email or support chat to delete their information. Any issues raised by users or partners are resolved within 24 hours by our support team.

6. Policy Updates and Changes

GoToMakeover reserves the right to update or modify this Privacy Policy as needed. Users and partners will be informed of changes via email, app notifications, and the website. Users and partners must review and accept updated policies to continue using the service. If they do not agree, they may deactivate their accounts and discontinue the services.

Partner Privacy Policy

Last updated: August 30, 2025

GoToMakeover takes the security and privacy of your data seriously. This policy explains how we collect, use and keep your information secure.

1. Information We Collect

Personal Information: Name, mobile number, email address, identity proof (Aadhaar, PAN, Shop Licence, etc.), business name, address and license documents.

Service Information: Service list, packages, pricing and offers of your outlet, images and logos that you upload.

Usage Data: Booking and customer interaction data.

2. How We Use Your Information

3. Data Sharing & Disclosure

With Customers: Only necessary information (outlet name, address, service list, pricing) will be shown to customers for booking.

With Third Parties: We do not sell personal information. We may safely share information with authorized partners/service providers for cloud storage and legal compliance.

Legal Compliance: If ordered by government authorities or courts, we may share information as per the law.

4. Data Security

We use encryption, firewalls, and secure servers to keep your information safe. Your password and details are stored securely, and no sensitive information is shared without SSL (Secure Socket Layer) protection.

5. Data Retention

Your data will be retained as long as you are our partner. If you delete your account, your data will be kept for a limited period (e.g., 90 days) to resolve any legal or financial disputes, after which it will be permanently deleted.

6. Your Rights

7. Cookies & Tracking

We may use cookies and tracking tools to improve app performance and enhance your experience. These will be for technical and analytics purposes only. You can disable them from your mobile or browser settings.

8. Policy Updates

This Privacy Policy may be updated from time to time. Whenever major changes occur, we will notify you via the app, email, or push notification.